If these aren't enabled on your device, you won't be able to interact with your HomeKit lamps and smart plugs. 5. In response to bagramont. The Smartkey security features let owners assign, reassign, and cancel which hard key works with which Kwikset Premis smart lock. I noticed that when looking at the details of the internet connection, it says 0% even though the router is literally 5 feet away. many times do not correspond correctly. Toggle the Bluetooth settings (Disable/Enable). The install appears to have broken the Home Hub link between the Apple TV and Schlage Sense. Here is a smart deadbolt door lock with a touchscreen. After installation and setup the smart lock worked fine in Homekit for about 5 minutes then changed to "no response". Just replaced my gen 2 lock with the new WiFi version and have yet to get it to work with HomeKit. Check the lock status of their door at any time using the Premis App. Find many great new & used options and get the best deals for Kwikset Premis Touchscreen Smart Lock Works With Apple Homekit in Satin Nickel at the best online prices at … After opening up a number of cases with Ecobee and Apple I finally discovered the issue. In response to pollensoft, Products Developers/Manufacturers are responsible to support their product - always been that way for any MacOS or Apple software that "controls" them, Ask Ecobee Support (link above should get you started), Feb 13, 2017 4:38 AM in response to bagramont Looks like no one’s replied in a while. US Street Price $229.00 April 28, 2020 HomeKit compatibility is the primary reason to buy this specific smart lock, and while without using HomeKit you can still lock and unlock the door in Bluetooth range (20-30 feet) with the app, HomeKit brings a lot more functionality, including voice control with Siri. Once I limited broadcasting of the wifi signal for the ecobee3s to a single access point everything worked again for HomeKit. Christopher Close. Reset lock by pressing the “A” button for 10 seconds – you will hear a beep sound to confirm that reset is successful. Step 2: If your Wemo device appears grayed out with a Not Detected message, tap to select it and select Hide. instead of the ecobee app on my phone to make quick changes like just turning off the thermostat for a bit. HomeKit™ requires iOS 11 or later on the following devices: iPhone® 5S or newer iPad® 4 or newer iPad® Mini 2 or newer; iPod touch® 6th gen or newer This "solution" is not sufficient if you are away from home trying to remotely connect to your thermostat! The Yale Assure Lever Lock is the only HomeKit door lock on the market that can function as an entry or interior door lock. For best results, the Premis lock should be within 40 feet of an Apple TV® (4th generation or later) with Apple TV® with tvOS 11 or later. Well I must say that all my devices have been up in stable for 12 hours without falling off the network meaning “no response“ has not returned with the exception of one. Last time I had this problem I took an entire afternoon to troubleshoot and the only thing I could do is do a system reset on the thermostat and go back to re-setting it up. I also have a distributed Wifi system, meaning I have a single (non-wifi router) connected via ethernet to three wireless access points that cover my house. Lukas Hauser, Mar 2, 2017 7:16 AM in response to jennykay85, Mar 2, 2017 7:37 AM in response to Lukas Hauser, User profile for user: Try this first before diving into more complex solutions. I had this problem forever! This app will guide you through the installation, set up, and overall customization of your Premis Smart Lock. To start the conversation again, simply ask a new question. Users are also seeing false notifications on when the device locks and unlocks. Prior to updating to iOS 12, users were able to remotely lock and unlock their Schlage Sense smart lock with their devices and Siri. We have the Apple TV 4 as a hub and for some reason we get the "no response" message on the ecobee icon most of the time. So what’s the fix for the Schlage Sense smart lock not responding with HomeKit? If you have any questions about your purchase or any other … See if Ecobee Support has any help for you, Nov 21, 2016 12:14 PM in response to bagramont Turns out that the ecobee3 thermostats don't like it when there are more than one access point / wifi signal that they could talk to. The Smartkey security features let owners assign, reassign, and cancel which hard key works with which Kwikset Premis smart lock. These steps will remove the No Response tile from the … Installation is easy and takes less than an hour. But I think the common thread of where I start to have troubles is using my Apple Watch (maybe just the Home app in general?) jrn6264, Feb 13, 2017 4:38 AM in response to bagramont, User profile for user: In response to Scottocx. Simple reboot of Ecobee doesn't do it. Help support iPhoneinCanada.ca by whitelisting our site in your ad blocker. So it's just the control center that says no response, and continues that way no matter what I do; unless I completely remove homekit setup altogether and start over. Tap and hold on the ecobee until new options appear. For owners of the Schlage Sense Smart Deadbolt lock compatible with Apple HomeKit, it appears iOS 12 has caused the lock to show “No Response”. 5. We have the Apple TV 4 as a hub and for some reason we get the "no response" message on the ecobee icon most of the time. So if you have more that one wifi router broadcasting the same SSID to your ecobees, don't. We had a Sense lock which saw the ‘No Response’ issue, and that was before installing the latest Sense firmware update. The ecobee works fine with its app but there is no integration with apple HomeKit. In response to bagramont. Others have noted completely removing the Sense from HomeKit, then performing a nuclear factory reset on the lock has fixed the issue. You should then receive notification that the lock has been paired. Question: Problem is, I have every other HomeKit connected device on my main network. Installation is easy and takes less than an hour. Most HomeKit accessories communicate using either Wi-Fi or Bluetooth. This setting can be managed from within the Premis App under lock … That’s why at Kwikset®, we’ve expanded our smart lock offerings to include Premis, our first Apple® Homekit™-compatible smart lock. You can use the Premis app or Apple Home app to schedule access for certain times of days. 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